Refund policy
RETURNS & EXCHANGES
At Clouds Golf, we want you to love every piece you receive. If something isn’t right, we’re here to help.
30 DAY RETURN POLICY
As of 03.05.2026, Clouds Golf proudly offers a 30-day return policy.
Customers have 30 days from the date of delivery to request a return or exchange.
RETURN ELIGIBILITY
To qualify for a return or exchange, items must be:
- Unused
- Unworn
- In their original condition
- Returned with original packaging and tags
Items that show signs of wear, washing, or damage after delivery may not be accepted.
DAMAGES & ISSUES
Please inspect your order upon arrival.
If your order arrives damaged, defective, or incorrect, please contact us immediately through our CONTACT US page so our team can assist you as quickly as possible.
EXCHANGES
Need a different size or replacement?
Please contact us through our CONTACT US page and our support team will guide you through the exchange process.
REFUNDS
Once your return is received and inspected, we’ll notify you regarding the status of your refund.
If approved, your refund will be issued to your original payment method.
Please note that processing times may vary depending on your bank or payment provider.
NON-RETURNABLE ITEMS
We reserve the right to refuse returns that:
- Have been worn or used
- Are damaged after delivery
- Are missing tags or original packaging
- Do not meet our return requirements
CONTACT US
For any questions regarding returns, refunds, or exchanges, please contact us through our CONTACT US page.
Our team is always happy to help.