Refund policy

RETURNS & EXCHANGES

At Clouds Golf, we want you to love every piece you receive. If something isn’t right, we’re here to help.


30 DAY RETURN POLICY

As of 03.05.2026, Clouds Golf proudly offers a 30-day return policy.

Customers have 30 days from the date of delivery to request a return or exchange.


RETURN ELIGIBILITY

To qualify for a return or exchange, items must be:

  • Unused
  • Unworn
  • In their original condition
  • Returned with original packaging and tags

Items that show signs of wear, washing, or damage after delivery may not be accepted.


DAMAGES & ISSUES

Please inspect your order upon arrival.

If your order arrives damaged, defective, or incorrect, please contact us immediately through our CONTACT US page so our team can assist you as quickly as possible.


EXCHANGES

Need a different size or replacement?

Please contact us through our CONTACT US page and our support team will guide you through the exchange process.


REFUNDS

Once your return is received and inspected, we’ll notify you regarding the status of your refund.

If approved, your refund will be issued to your original payment method.

Please note that processing times may vary depending on your bank or payment provider.


NON-RETURNABLE ITEMS

We reserve the right to refuse returns that:

  • Have been worn or used
  • Are damaged after delivery
  • Are missing tags or original packaging
  • Do not meet our return requirements

CONTACT US

For any questions regarding returns, refunds, or exchanges, please contact us through our CONTACT US page.

Our team is always happy to help.