SHIPPING POLICY

Last updated: 03.05.2026

At Clouds Golf, we aim to provide a smooth and reliable shipping experience for all customers.

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ORDER PROCESSING

All orders are processed within 1–3 business days after payment confirmation.

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information when available.

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SHIPPING TIMES

Shipping times may vary depending on:

• Your location
• Shipping carrier delays
• Customs processing
• Weather conditions
• High order volume periods

Please note that delivery estimates are not guaranteed.

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SHIPPING DELAYS

While we do our best to ensure timely delivery, Clouds Golf is not responsible for delays caused by shipping carriers, customs, or external circumstances beyond our control.

We appreciate your patience and understanding in the event of unexpected shipping delays.

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INCORRECT SHIPPING INFORMATION

Customers are responsible for providing accurate shipping information at checkout.

Clouds Golf is not responsible for orders shipped to incorrect addresses provided by the customer.

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LOST OR STOLEN PACKAGES

Once an order has been shipped and marked as delivered by the carrier, Clouds Golf is not responsible for lost or stolen packages.

If you experience an issue with delivery, we recommend contacting the shipping carrier directly.

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INTERNATIONAL SHIPPING

We currently ship to selected international destinations, including Australia.

International orders may be subject to customs fees, taxes, or import duties depending on your country’s regulations.

These charges are the responsibility of the customer.

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CONTACT US

For any shipping-related questions or concerns, please contact us through our CONTACT US page.